Shipping
Shipping & Delivery — Bellehana
Processing time
Orders are usually processed within 1–3 business days (Mon–Fri, excluding holidays). During sale periods or new drops processing may take up to 5 business days.
Domestic (U.S.) Shipping
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Standard (USPS / UPS): Estimated 3–7 business days after shipment (contingent on carrier and destination).
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Expedited: 2–3 business days after shipment.
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Local Oʻahu pickup: Free — available by appointment. Select Local Pickup at checkout and we’ll email you with pickup instructions.
Shipping rates
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Flat rate domestic shipping: $X.XX (set your rate in Wix)
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Free standard shipping on orders over $150 (suggestion — adjust as you prefer)
(You can offer different thresholds for US vs HI if you want.)
Tracking
A tracking number will be emailed when your order ships. Please allow 24 hours for carrier tracking updates.
Shipping mistakes & damaged packages
If your package is damaged in transit or you received the wrong item, contact us immediately at info@bellehana.com with photos of the package and items. We will investigate and make it right (refund, replacement, or reshipment).
Note: Shipping costs are non-refundable except when we are at fault (e.g., wrong item shipped or defective merchandise).
